1. Who we are
open-banking.io is operated by Tatic ApS, a Danish private limited company (CVR 42532940), Mejsevej 2, Hadbjerg, 8370 Hadsten, Denmark, operating under the secondary name OpenBanking IO ApS. In these terms, "we" and "us" refer to Tatic ApS.
Questions about these terms: [email protected].
2. The service
open-banking.io is a hosted application and API. You sign in, connect one or more bank accounts through a PSD2 consent flow, and we retrieve your full statement — accounts and transactions — and keep it in sync. You can access your data through the web app, the API, and our open-source SDKs.
The service is an account information tool. It does not initiate payments, hold funds, or provide financial advice.
3. Account and eligibility
The service is for businesses and private users alike. You sign in with your existing identity provider (OIDC); we do not store passwords.
You are responsible for activity under your account and for keeping API keys and credentials confidential. You may only connect bank accounts you are authorised to access.
4. Bank consents via Enable Banking
Bank connectivity is provided through Enable Banking Oy (Espoo, Finland), a registered Account Information Service Provider (AISP) supervised by the Finnish Financial Supervisory Authority (FIN-FSA) under PSD2.
You give consent directly at your bank. We never see or store your bank credentials, and you can revoke a consent at any time — at your bank or by disconnecting the account in the app. Under PSD2, bank consents expire periodically and must be renewed; we notify you before a consent expires.
5. Fees, invoicing and payments
Payments are processed by Stripe. We never store card details. The merchant is Tatic ApS (CVR 42532940), operating open-banking.io.
The service is prepaid: you top up a wallet (EUR 10 or EUR 20) that holds non-interest-bearing service credit.
Usage is billed monthly: EUR 3 per month covers your first connected bank account, and each additional connected account costs EUR 1 per month. Prices include VAT. Billing periods are UTC calendar months; partial months and accounts added mid-month are prorated. With no live bank connections the monthly fee is zero. Fees are debited from your wallet balance.
Auto-pay is optional: by saving a card you authorise recurring merchant-initiated charges for any monthly shortfall your wallet does not cover, plus — to reduce per-transaction card fees — a top-up of up to EUR 5 to your wallet, held as prepaid service credit. The billed amount is determined by your connected accounts, including prorated mid-month charges. Any unused wallet balance is refundable on request (see below). You can revoke auto-pay at any time under Billing. For a plain-language overview, see "How billing works" at open-banking.io/how-billing-works.
If a monthly fee cannot be collected, you have a 7-day grace period; after it we may suspend syncing and new bank connections until payment is received. Your stored data remains viewable, and accrued fees remain payable.
You can request a refund of your remaining wallet balance at any time, free of charge, by writing to [email protected]. This applies in addition to, and does not limit, your statutory right of withdrawal.
We give at least 30 days' notice by email before price changes take effect. If you do not accept a change, you may terminate the agreement before it takes effect.
6. Acceptable use
You agree not to:
- connect or query bank accounts you are not authorised to access
- circumvent authentication, rate limits, or other security measures
- use the service for unlawful purposes or in breach of your agreements with your bank
- resell or white-label the service without a written agreement with us
We may suspend access immediately where necessary to protect the service or comply with the law, and will tell you why.
7. Availability and changes to the service
We aim for high availability but do not guarantee uninterrupted operation. Planned maintenance is announced in advance where practical.
We improve the service continuously and may change or retire features. If a change materially reduces the service you pay for, we will notify you in advance so you can object or terminate.
8. Data and security
All data is stored and processed within the EU, encrypted in transit and at rest, in ISO/IEC 27001:2022-certified data centers. Bank data is processed only to provide the service and is deleted when you delete your account.
How we handle personal data is described in our Privacy Policy, which forms part of these terms.
9. Liability
Account and transaction data originates from your bank via Enable Banking; we present it faithfully but cannot guarantee its accuracy or completeness, and it is not financial advice.
Our total liability under these terms is limited to the fees you paid in the twelve months before the claim arose. We are not liable for indirect losses, including lost profits or lost data. Nothing in these terms limits liability that cannot be limited under Danish law, including liability for intent or gross negligence.
10. Termination
You can stop using the service and delete your account at any time; your bank data is then deleted, and any bank consents can be revoked at your bank.
We may terminate the agreement with reasonable notice, or immediately on material breach of these terms. Accrued payment obligations survive termination.
11. Governing law and contact
These terms are governed by Danish law, and disputes are subject to the jurisdiction of the Danish courts.
Contact us at [email protected]. Security vulnerability reports go to [email protected] — we acknowledge within 48 hours and ask that you coordinate with us before any public disclosure.